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Mon 05 Feb 2018 - posted by Emil Stelmaszak - IT Apprentice
The Calm Before the Storm: A Day in the Life of an IT Apprentice
Being an IT apprentice has led me to really appreciate the calm before the storm. In IT you never really know when the next big thing will break down, and how long it will take to fix it.
I start my day at 7:30 AM every day, it’s quite an early start and to be fair I still struggle. I need to be in the office by 8:30am as that is when my shift starts. I head out for work at around 7:50 AM due to the threat of traffic around my area. My start can vary depending on whether I am taking a bus or getting dropped off, on most occasions I get dropped off which helps. I get into work usually around 8:10-20am - it’s a rather short ride considering my workplace is on the other end of town. I then usually make myself some breakfast or eat whatever I prepared the night before, and then I get down to work.
My day consists of a combination of monitoring tickets, working on new/old machines, fixing components and managing ticket reports. I usually take my lunch at around 1:30 – 2:30pm, after which I typically focus on remaining college coursework and occasionally giving assistance in other departments when someone is sick or away on annual leave. This is especially good because I can gain insight on how other departments operate, as well as make lots of different contacts.
After work I typically head up to the gym for about an hour, this leaves me with some spare time for myself at roughly 7pm. I can spend that time socialising with friends, dedicating time to any hobbies, and general other life admin.
So, this sums up the day in the life of an IT apprentice – every day can be different, and as I said – you never know if it’s going to be a quiet day sorting out tickets, or if you’re going to be assisting to recover a technical meltdown.